Privacy Policy
This policy explains how SA Water Masters handles information submitted through this website. [Placeholder — have this reviewed against the company's actual practices before publication.]
Information we collect
When you submit an enquiry we collect the information you provide: your name, phone number, email address, property type, area, the service you are interested in, your description of the requirement and your preferred contact method.
How we use it
Your information is used to respond to your enquiry, to advise on a suitable water solution and to arrange an assessment or quotation where relevant. We do not sell your information or share it for unrelated marketing.
Website analytics
This website is built to support analytics and advertising measurement tools. Where such tools are active, they may use cookies or similar technologies to measure site usage and advertising performance. [Placeholder — list the specific tools in use once they are installed.]
Retention
Enquiry details are retained for as long as necessary to respond to the enquiry and to meet any applicable record-keeping requirements. [Placeholder — confirm the retention period applied by the business.]
Your rights
Under South African data protection law you may request access to the personal information we hold about you, request correction of inaccurate information, or request that we delete it, subject to applicable requirements.
Contact
To exercise any of these rights, or to ask how your information is handled, contact us using the details on the Contact page. [Placeholder — add the responsible person or information officer details.]